making your aged Care journey easier

My Care Choices makes your Aged Care journey easier. From informing you about the in’s and out’s of the Aged Care system, to supporting you to find an Aged Care Provider and helping to resolve billing disputes. We support, inform & empower you at every step.


Fundamentals of the Aged care System

The Aged Care system is complicated. Navigating services, understanding pricing, knowing your rights; it feels impossible to choose the best provider to meet the individual care needs for you or your loved one.

Our information sessions and services help to give you a better understanding of what lies ahead and empowers you to feel confident navigating the system.  

Our services include: 

  • Aged Care Seminars & Online Information Sessions
  • Financial Planning Assistance
  • Legal Matters
  • Downsizing Assistance

Placement Service

1300 20 11 44

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are you seeking an Aged Care provider?

Our Aged Care Service Directory helps people find an aged care facility, home care provider, or retirement living village. Browse through our directory, select your favourite facilities, find the provider that meets your individual needs

  • Aged Care Facility Directory
  • Home Care Facility Directory
  • Disability Care Facility Directory
  • Retirement Care Facility Directory


Want extra help through the journey?

Our placement services help people who are actively seeking an aged care service provider and offer unparallel support and care. Our placement team can liaise with providers, organise inspections, assist with advice and information, and even help you get moved in.  Placement services can help you with the following:

Shortlist providers


Book Inspections

manage Paperwork


Help packing
& moving

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Need help with your Aged Care provider?

Many people have disputes with their Aged Care Provider, from billing disputes, to address quality of care, and service provision. Resolving disputes can be challenging. Our Dispute Resolution Services provide expert help and support you to a favourable outcome. 

Our services include:

  • Assistance Changing Aged Care Providers
  • Billing Disputes
  • Independent Home Care Package Reviews
  • RAD Reviews & Audits
  • Dispute Resolution Services

Have questions?
Chat with a Care expert