happylady

be confident.
Have peace of mind.

Our Expert Care Team will independently review your situation and help you come to the resolution you are looking for.

 

Untitled (59 × 42 cm) (33)

dISPUTE RESOLUTION SERVICES

Need help with your Aged Care provider?

Many people have disputes with their Aged Care Provider, from billing disputes, to addressing quality of care, and service provision. Resolving disputes can be challenging. Our Dispute Resolution Services provide expert help and support you to a favourable outcome. 

Our services include:

  • Assistance With Changing Aged Care Providers
  • Billing Disputes
  • Independent Home Care Package Reviews
  • RAD Reviews & Audits
  • Dispute Resolution Services

VERIFICATIONS, AUDITS & ADVOCACY

hOW cAN WE hELP?

My Care Choices offer a range of services to help you with a wide range of different issues. Have a billing dispute? Want to change provider? Need someone independent to review your home care package? Just want to make sure you have the right RAD or DAP? We can help! Below are all the services we offer to assist you with resolving any issues you may have.

Independent Reviews

Advocacy
& Support

Billing Assessments

Financial reconciliations

Financial
Audits

Results-driven
negotiations

“Our team hear from many of our clients their frustration when they are being billed for aged care charges that they do not understand, or they believe are incorrect.

Our aged care billing review service (RAD Check) takes the burden of this convoluted proof off you, verifying that the correct charges are being billed as per the Aged Care Act. We can assist you to understand how your charges are billed so you can be CONFIDENT that you are paying the CORRECT aged care charges to your aged care providers.”

Joe Dimarco

My Care Choices Founder

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